.technician-heading{align-items:start}.technician-presence{display:flex;justify-content:space-between;gap:18px;align-items:center;padding:15px 17px;border:1px solid #cfe2e9;border-radius:7px;background:#edf7fb}.technician-presence>div{display:grid;grid-template-columns:auto 1fr;column-gap:9px;align-items:center}.technician-presence strong{color:#254355;font:800 13px Manrope}.technician-presence small{grid-column:2;margin-top:2px;color:#607887;font-size:9px}.technician-status-dot{grid-row:1/3;width:12px;height:12px;border-radius:50%;background:#39735f}.technician-status-dot.working{background:#176ca4}.technician-active-job{display:flex;justify-content:space-between;gap:18px;align-items:center;margin-top:16px;padding:18px;border:1px solid #9fcede;border-radius:7px;background:#f2fafc}.technician-active-job h2{margin:3px 0;color:#173247;font:800 18px Manrope}.technician-active-job p:not(.eyebrow){margin:4px 0 0;color:#5f7887;font-size:10px}.technician-active-job>div:last-child{display:flex;gap:8px}.technician-summary{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin:16px 0}.technician-summary article{padding:14px;border:1px solid #dce8ed;border-radius:7px;background:#fff}.technician-summary span,.technician-summary strong{display:block}.technician-summary span{color:#6c8492;font-size:9px;font-weight:800}.technician-summary strong{margin-top:4px;color:#173247;font:800 23px Manrope}.technician-queue{min-width:0}.technician-queue .panel-head,.technician-customer-actions .panel-head{display:flex;justify-content:space-between;gap:12px;align-items:flex-start}.technician-queue .panel-head>span{padding:4px 6px;border-radius:4px;background:#edf7fb;color:#28769d;font-size:9px;font-weight:800}.technician-job-list{display:grid;grid-template-columns:repeat(auto-fill,minmax(255px,1fr));gap:10px}.technician-job-card{--status-colour:#28769d;padding:13px;border:1px solid #dce8ed;border-left:5px solid var(--status-colour);border-radius:6px;background:#fff}.technician-job-card.is-ready{--status-colour:#28769d;background:#f8fcfe}.technician-job-card.is-active{--status-colour:#159eb8;border-color:#78cbd7;background:#eefcfd;box-shadow:0 0 0 2px #48c1d11f}.technician-job-card.is-waiting{--status-colour:#bd842b;background:#fffaf2}.technician-job-card.is-complete{--status-colour:#39735f;background:#f5fbf7}.technician-job-top{display:flex;justify-content:space-between;gap:8px}.technician-job-card h3{margin:8px 0 3px;color:#29495c;font:800 14px Manrope}.technician-job-card p,.technician-job-card small{display:block;margin:0;color:#647d8b;font-size:9px;line-height:1.45}.technician-stage-badge{display:inline-block;margin-left:4px;padding:3px 5px;border-radius:4px;background:#eaf5f8;color:#28627d;font-size:8px;font-weight:800}.is-active .technician-stage-badge{background:#d9f6f8;color:#087588}.is-waiting .technician-stage-badge{background:#fff0d7;color:#9a641d}.is-complete .technician-stage-badge{background:#e0f1e4;color:#2f674d}.technician-collaborators{display:flex;align-items:center;gap:5px;flex-wrap:wrap;margin-top:9px}.technician-collaborators>span{width:100%;color:#6c8492;font-size:8px;font-weight:800;text-transform:uppercase}.technician-collaborators i{display:inline-grid;place-items:center;width:20px;height:20px;border-radius:50%;background:var(--technician-colour,#176ca4);color:#fff;font-size:8px;font-style:normal;font-weight:800}.technician-collaborators b{margin-right:4px;color:#446273;font-size:9px}.technician-collaborators.is-empty{padding:6px 0}.technician-collaborators.is-empty span{color:#8296a1;text-transform:none}.technician-vhc-progress{display:grid;gap:3px;margin-top:10px;padding:8px;border:1px solid #c9e1eb;border-radius:5px;background:#f2fafc}.technician-vhc-progress span{color:#36718f;font-size:8px;font-weight:800}.technician-vhc-progress strong{overflow:hidden;color:#29495c;font-size:10px;text-overflow:ellipsis;white-space:nowrap}.technician-vhc-progress small{color:#66808f}.technician-card-actions{display:flex;gap:7px;margin-top:10px}.technician-card-actions button{padding:7px 9px!important;font-size:9px!important}.technician-flag{display:inline-block;margin-left:4px;padding:3px 5px;border-radius:4px;font-size:8px;font-weight:800}.technician-flag.priority{background:#fff1e6;color:#a45b1e}.technician-flag.standby{background:#eef2f4;color:#5e7482}.technician-empty{padding:15px;border:1px dashed #cbdce4;border-radius:6px;color:#718895;font-size:10px}.technician-customer-actions{margin-top:16px;padding:16px;border:1px solid #d6e4e9;border-radius:7px;background:#fff}.technician-customer-actions h2{margin:2px 0;color:#173247;font:800 16px Manrope}.technician-customer-actions .panel-head p:not(.eyebrow){margin:3px 0 0;color:#607887;font-size:10px}.technician-customer-action-list{display:grid;gap:7px;margin-top:12px}.technician-customer-action{border:1px solid #d7e5ea;border-left:4px solid #2b9ebf;border-radius:6px;background:#fbfdfe}.technician-customer-action.is-approved{border-left-color:#39735f}.technician-customer-action.is-declined{border-left-color:#b54e4e}.technician-customer-action summary{display:flex;justify-content:space-between;gap:12px;padding:10px 11px;cursor:pointer;list-style:none}.technician-customer-action summary::-webkit-details-marker{display:none}.technician-customer-action summary span,.technician-customer-action summary strong,.technician-customer-action summary small{display:block}.technician-customer-action summary span{color:#567383;font-size:8px;font-weight:800;text-transform:uppercase}.technician-customer-action summary strong{margin-top:3px;color:#173247;font-size:11px}.technician-customer-action summary small{margin-top:2px;color:#718895;font-size:9px}.technician-customer-action summary i{align-self:center;color:#28769d;font-size:9px;font-style:normal;font-weight:800}.technician-action-detail{padding:0 11px 12px}.technician-action-detail p{margin:0;color:#385566;font-size:10px;line-height:1.45}.technician-action-buttons{display:flex;gap:7px;margin-top:10px}.technician-action-buttons button,.technician-action-detail form button{padding:7px 9px!important;font-size:9px!important}.technician-action-detail form{display:grid;grid-template-columns:1fr auto;gap:7px;align-items:end;margin-top:10px}.technician-action-detail form label{color:#557282;font-size:9px;font-weight:800}.technician-action-detail form input{display:block;width:100%;margin-top:4px;border:1px solid #c9dbe3;border-radius:5px;padding:8px;color:#173247;background:#fff}@media(max-width:760px){.technician-presence,.technician-active-job,.technician-customer-actions .panel-head{display:grid}.technician-active-job>div:last-child,.technician-card-actions{display:grid}.technician-summary{grid-template-columns:1fr 1fr}.technician-job-list{grid-template-columns:1fr}.technician-card-actions button,.technician-action-detail form button{width:100%}.technician-action-detail form{grid-template-columns:1fr}}

/* Technician-first dashboard */
.technician-presence.is-working{border-color:#62c1d1;background:linear-gradient(90deg,#e9fbfd,#f6fcff);box-shadow:0 10px 26px #176ca414}.technician-presence.is-working strong{color:#08788d}.technician-status-dot.working{position:relative;background:#12a3b7;box-shadow:0 0 0 5px #12a3b724}.technician-active-job{display:block;overflow:hidden;padding:0;border:1px solid #176ca4;border-radius:12px;background:linear-gradient(135deg,#0f456c 0%,#176ca4 58%,#159eb8 100%);box-shadow:0 18px 38px #17324726;color:#fff}.technician-active-signal{display:flex!important;align-items:center;gap:8px;padding:9px 16px;border-bottom:1px solid #ffffff24;background:#092f4b50}.technician-active-signal i{width:9px;height:9px;border-radius:50%;background:#72f1cb;box-shadow:0 0 0 5px #72f1cb28;animation:technician-working-pulse 1.8s ease-in-out infinite}.technician-active-signal span{font:900 9px Manrope;letter-spacing:.11em}.technician-active-main{display:flex!important;justify-content:space-between;gap:20px;align-items:center;padding:20px}.technician-active-job h2{margin:5px 0;color:#fff;font:800 22px Manrope}.technician-active-job h2 .reg{margin-right:7px;border-color:#ffffff42;background:#fff;color:#123d5c}.technician-active-job p:not(.eyebrow){color:#d5edf5;font-size:11px}.technician-active-job .eyebrow,.technician-active-job .technician-collaborators>span{color:#9ed9e8}.technician-active-job .technician-collaborators b{color:#fff}.technician-active-actions{display:flex;gap:9px;flex-shrink:0}.technician-active-actions .primary{border-color:#fff!important;background:#fff!important;color:#0f587d!important;box-shadow:0 8px 18px #082d4a33}.technician-active-actions .secondary{border-color:#ffffff66!important;background:#ffffff16!important;color:#fff!important}.technician-summary{grid-template-columns:repeat(3,minmax(0,1fr))}.technician-summary article{position:relative;overflow:hidden;padding-left:18px}.technician-summary article::before{position:absolute;inset:0 auto 0 0;width:5px;background:var(--summary-colour);content:""}.technician-summary article.is-new{--summary-colour:#738a98}.technician-summary article.is-progress{--summary-colour:#159eb8}.technician-summary article.is-checkout{--summary-colour:#3b8a63}.technician-summary small{display:block;margin-top:2px;color:#8295a0;font-size:8px}.technician-job-board{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;align-items:start;margin-top:13px}.technician-lane{min-width:0;padding:10px;border:1px solid #dbe7ec;border-radius:10px;background:#f4f7f9}.technician-lane>header{position:relative;padding:5px 5px 12px}.technician-lane>header>div{display:flex;align-items:center;gap:8px}.technician-lane>header h2{margin:0;color:#213f52;font:800 14px Manrope}.technician-lane>header strong{position:absolute;right:5px;top:2px;display:grid;place-items:center;min-width:25px;height:25px;border-radius:50%;background:#fff;color:#29495c;font:900 10px Manrope;box-shadow:0 2px 8px #17324712}.technician-lane>header p{margin:4px 0 0 17px;color:#758a96;font-size:8px}.technician-lane-dot{width:9px;height:9px;border-radius:50%;background:#788d98}.technician-lane.is-progress .technician-lane-dot{background:#159eb8;box-shadow:0 0 0 4px #159eb81c}.technician-lane.is-checkout .technician-lane-dot{background:#3b8a63;box-shadow:0 0 0 4px #3b8a631c}.technician-lane-jobs{display:grid;gap:9px}.technician-lane-empty{margin:0;padding:22px 10px;border:1px dashed #c8d8df;border-radius:7px;background:#fff;color:#7b8f99;font-size:9px;text-align:center}.technician-job-card{box-shadow:0 3px 12px #1732470b}.technician-job-card.is-active{border:2px solid #14a3b8;border-left-width:6px;box-shadow:0 0 0 3px #14a3b81c,0 10px 24px #176ca41a}.technician-flag.working-now{background:#0d8fa5;color:#fff}.technician-flag.yours{background:#e3f3fb;color:#176ca4}.technician-notification-total{display:grid;grid-template-columns:auto auto;align-items:end;gap:0 5px}.technician-notification-total strong{color:#176ca4;font:900 24px Manrope;line-height:1}.technician-notification-total span{color:#6d8390;font-size:8px;font-weight:800;text-transform:uppercase}.technician-notification-total button{grid-column:1/3;margin-top:5px}.technician-customer-action-list{grid-template-columns:repeat(2,minmax(0,1fr));gap:9px}.technician-notification-card{--notification-colour:#2b9ebf;display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:11px;align-items:center;padding:12px;border:1px solid #d8e5ea;border-left:5px solid var(--notification-colour);border-radius:9px;background:linear-gradient(135deg,#fff,#f8fbfc);box-shadow:0 5px 16px #1732470c}.technician-notification-card.is-tone-action{--notification-colour:#d67835;background:linear-gradient(135deg,#fff,#fff8f3)}.technician-notification-card.is-tone-complete,.technician-notification-card.is-tone-ready{--notification-colour:#3b8a63;background:linear-gradient(135deg,#fff,#f5fbf7)}.technician-notification-card.is-tone-waiting{--notification-colour:#c29638;background:linear-gradient(135deg,#fff,#fffaf1)}.technician-notification-icon{display:grid;place-items:center;width:42px;height:42px;border-radius:11px;background:color-mix(in srgb,var(--notification-colour) 12%,white);color:var(--notification-colour);font:900 8px Manrope;text-transform:uppercase}.technician-notification-copy{min-width:0}.technician-notification-copy>div{display:flex;justify-content:space-between;gap:8px}.technician-notification-copy span{color:var(--notification-colour);font-size:8px;font-weight:900;text-transform:uppercase}.technician-notification-copy time{color:#8798a1;font-size:8px}.technician-notification-copy strong{display:block;margin-top:3px;color:#203f52;font:800 11px Manrope}.technician-notification-copy p{overflow:hidden;margin:3px 0 0;color:#627986;font-size:9px;line-height:1.4;text-overflow:ellipsis;white-space:nowrap}.technician-notification-actions{display:flex;gap:6px}.technician-notification-actions button{padding:7px 9px!important;font-size:8px!important}@keyframes technician-working-pulse{0%,100%{transform:scale(1);opacity:1}50%{transform:scale(.72);opacity:.68}}@media(prefers-reduced-motion:reduce){.technician-active-signal i{animation:none}}@media(max-width:1050px){.technician-job-board{grid-template-columns:1fr}.technician-customer-action-list{grid-template-columns:1fr}}@media(max-width:760px){.technician-active-main,.technician-notification-card{display:grid!important}.technician-active-actions,.technician-notification-actions{display:grid}.technician-summary{grid-template-columns:1fr}.technician-notification-copy>div{display:grid}.technician-active-actions button,.technician-notification-actions button{width:100%}}